Baruch College - CUNY

Developing and Testing Nursing Quality Measures with Consumers and Patients

The INQRI-supported work of Shoshanna Sofaer, Jean Johnson and colleagues at Baruch College and The George Washington University has helped shed light on whether some of the National Quality Forum's (NQF) nursing sensitive measures are perceived as meaningful by consumers. The team designed and conducted focus groups with recently hospitalized patients to understand their perception of the nursing sensitive measures. Consumers found several patient safety measures to be very compelling, and clearly believed that nurses had a significant role in hospital quality.

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Interprofessional collaboration (R2)
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Dr. Shoshanna Sofaer

Dr. Shoshanna Sofaer

What has been the impact of your INQRI project? I believe the project had an impact on the National Quality Forum's awareness of the need to (1) pay attention to the views of consumers and patients on quality measures in general and (2) the need to clarify their criteria around the “usability” of measures. 

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